We recently discovered an unintended aspect of our 2v2 system which allowed players to infinitely match up against AI opponents instead of other players. This has allowed some players to artificially inflate their rank, putting them outside of matchmaking ranges which ends up negatively impacting everyone by making it impossible for those players to be matched. We are in the process of implementing a fix for this, with the following actions:
- Make it impossible for players to infinitely match against AI opponents
- Bring all players above Diamond 1 back to Diamond 1 in order to remove the large gains from this exploit and make sure players can successfully matchmake against each other
- There will be a brief game downtime to implement this fix.
- All players will receive a credit based on how much they were impacted by this issue.
This fix may result in increased matchmaking times for 2v2 matches, which is something we will be closely monitoring. We sincerely apologize for the trouble this issue has caused players.
This update will also include fixes for the Shadowblade invulnerability issue as well as improving game connections and stability.