Did you really just re-post the exact comment that caused multiple top players to quit??? If I remember correctly, the thing that pissed everyone off the most was the “yap” comment. In fact, a lot of us tried to file formal complaints against you, which obviously didn’t amount to much.
You know, it’s really too bad that you say you don’t have the time to create a poll. I think it’s more like you guys don’t want to see how pissed we actually are. You talk about the forum being made up of mostly top players, but if you created a poll, all players would come out of the woodwork to voice their opinion. A lot of people feel like what’s the point trying to talk to you guys on the forum? You’re not going to listen any way.
Something I’d like to point out: you seriously just contradicted yourself @S7campusLifer. You claimed that matchmaking was the number one complaint, but that it usually comes from newer players. How could you even see the complaints if top players are the only ones that post on the forum?? Hmmm…
Your top players are the ones you should be listening to. We have the guts to speak up for others when we read their comments on the forum. In other words, when we say things to the team, we represent a good chunk of the player base, new and old. Unfortunately, you especially seem to have no respect for your top players unless they don’t challenge you. Top players are the ones that have spent thousands. Top players are the ones who have stuck by this game to this point. Top players are the ones that have the most influence over the newer players. Top players are the ones that will decide if this game has a future or not. It’s astonishing that you don’t realize this. If we post comments in global about how horrible the game is, noobs are going to bounce. Why would they invest time and money into something that the veteran players hate so much?
I’ve said this to you personally multiple times: if you don’t start listening to your top players (even though you’ve decided we’re not important) and start treating us with some respect and soon, you’ll no longer have to worry about working overtime.
Make a poll. Let it sit for a week. Check it and document what you see. It’s customer service 101 @S7campusLifer, and it’s not as time consuming as you make it seem.