Not receiving rewards for the current event - please help!


#1

Hi there
I’m having an issue with the game - I have 8 wins and still not able to access any rewards … anyone have an idea how I can solve this ?
I feel like because I didn’t claim my first reward Initially - my counter somehow got reset so now I have 11 wins and am only able to claim the first reward :sob::sob::sob::sob:

I have a screenshot I can send too ~


#2

@Felly If you have not already, contact support at support@wildbeyond.zendesk.com and they will be able to credit you with missing rewards. As for the issue at hand, we’re collecting information so we can investigate what might be the cause of this.


closed #3

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