Is my account lost forever?

I had to get a new phone and I didn’t link my account fb. Is there a way I can log into my account or is lost forever?

Please contact our support team and they should be able to help you https://wildbeyond.zendesk.com/hc/en-us

How long does it usually take for them to respond? I haven’t heard anything aside from an auto-response. The ticket is 1696553.

Shouldn’t it just be connected to your game account? Many people play across devices.

I wish that was the case but the its not.

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