Interestingly, upon complaining that my lifetime Elite purchase suddenly ran out, the only response I got was that S7s records only showed a $5 purchase nearly two years ago.
Despite losing all my purchases previously (a few updates ago) and sending all the screen shots of my purchases, I was asked to again show proof.
So 3 days ago I sent screen shots of the several purchases over the past 3 years I’ve been playing, including the bundle that included lifetime Elite. I also questioned how any fan can have confidence in them if they don’t have accurate records of money paid to them.and Since then…Just crickets.
I’m very glad I limited spending to around $200 over the course of the 3 years. That sum of money was worth it when it was a good social game.
Now…it’s starting to feel an awful lot like incompetence or a scam. I’m done with sending emails to the support address. Better to howl at the moon.