Can I get my ticket 🎫 back plz

hey :wave: S7 I just lost a game because the game was stuck like this can I get my ticket back plz.

Please write in to our support team using the β€œcontact us” button in the app.

This has happened to me quite a few times. You have to force close the app, and upon opening it again, you get the prompt that you disconnected and it counted as a loss. However, when I sent a support ticket, I was told they were aware of this bug and that it doesn’t actually count as a loss.

So in other words, you didn’t actually lose an event ticket and still got the medals for a win.

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