I think it would be a nice strategy/advertisement to get new players to join with a free lvl 15 unit of their choice (from a select group of units that the devs decide on ((but don’t make it the worst units in the game))) this not only would show the newbies generosity but show them something they can look forward to expanding their collection. We need something very enticing and attractive to invite new players. I remember seeing your ad on Facebook and thought it was really uninteresting and bland tbh. But I gave it a try anyways. I think you guys should invest in a marketing advisor. Hell, y’all should just hire me and I’ll fix ya up.
and lets not forget to compensate your customers at the present moment for sticking through the tough times. I know nobody likes threats. And that’s what the top guilds did to you guys. But, you have a part in this too and you were missing the humility it took to yield to their request (or meeting in the middle) and let your pride lose a large portion of your revenue which was not a great move in my opinion. Maybe you guys have plans that i cannot see so maybe that’s why you did not compensate them or myself. I don’t know your motives, but I do know that customer to employee relationship is very important to retain the customers you do have (the paycheck you have now) and your future customers (raises.) I’m not telling you guys what to do, but my two cents is to compensate your current player base for spending money that ended up being worthless. Its the least you guys can do for silently gouging the coin earning rate and subtly changing the amount you receive in the purchased deals, especially the $100 ones that I’ve bought three at a time a few times. It’s not hard to let your customers have a freebie once in a while to hold them over while you fix the bugs. It shows your customers that you care more about the relationship between the company and customers than you do money. And even if that isn’t accurate and true, you could just do it as a PR stunt to save face. I don’t care if you’re greedy or not, and I don’t think anyone else here cares either. We just want a little bone to be thrown our way for enduring the problems that can take place when a new game is released and not necessarily at 100%. Especially the people who have invested thousands of dollars into your company because we feel it was a worthwhile investment at the time and we love the game so much, that we are willing to trade our time earning money for virtual goods (which I know does take time and investment to make). It’s very simple to just take a humble bow on this one and throw everyone a bone based on their lvl of combined units with coins or a boatload of gems which can be used in any way the customer decides to do. (ex: spending my gems just to get 5 medals a win for the entire event and I’m not exaggerating, check out my post in the “events” section for more details. Of which I was not compensated for and I’ve spent well over $3,000 on your game. ((Not to pull the money card, but it does help paint a picture of the greed that is being seen by your community, and I bring this up in the most polite neutral way possible, so please do not feel I am attacking you in any way.))
We want to see the success of this game. We love it. We think it’s fun. We like the style, the units, the season tokens (a fun way to either drop money or have something to look forward to.) and I’ve noticed you guys have been reaching out a lot more lately so thank you for that, but don’t forget the people who helped make you a success ok?